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Debit card issuers are facing increasing scrutiny around fee structures, especially overdraft and non-sufficient funds (NSF) fees. According to the Center for Responsible Lending, large U.S. banks with more than $10B in assets collect billions in overdraft fees from their customers. The Consumer Financial Protection Bureau (CFPB) recently underscored the need for clear proof of … Read more

Growing Trend of Sustainable Debit Cards The trend of sustainable debit cards is gaining significant momentum as both consumers and financial institutions prioritize environmental responsibility. In 2023, there were 26.71 billion payment cards in circulation globally, many of which are made from environmentally harmful PVC plastic. With rising consumer demand for eco-friendly solutions, banks and … Read more

In this episode, we explore how a card issuer teamed up with Kipp to reduce declines and boost customer satisfaction using real-time collaboration with merchants. To listen click here. *Note: This podcast was generated using AI, but the insights are based on a real case study.  

The banking sector has an opportunity to address one of the most pressing challenges of our time – climate change. The Paris Agreement, adopted in 2015, set ambitious goals to keep global temperatures down by reducing greenhouse gas emissions.  By supporting sustainable initiatives, banks can attract a growing number of consumers who prioritize green practices … Read more

This year, we hit the ground running, diving into the top events in the US that every card issuer and payments professional should have on their radar. From conferences to summits, we’ve put together a *must-attend* list to keep you ahead of the curve.

Card issuers today are under immense pressure to innovate as traditional revenue streams begin to dry up. Consumers are increasingly demanding fee-free services, driven by the convenience and low-cost structure of many neobanks that are challenging the status quo. Regulatory changes are also impacting profitability, with the introduction of lower interchange fees and new Consumer … Read more