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UNLOCKING REVENUE FOR DEBIT CLIENTS

Navigating the Future of Overdraft Fees: Insights for Debit Card Issuers

Comparison Chart

We investigated the overdraft fee structures of the top 24 debit card issuers, and our findings were eye-opening! New regulations are forcing banks to rethink overdraft fees and make them more customer-friendly.
Our Comparison Guide provides an in-depth look at how different banks implement overdraft fees, offering key insights into managing your finances efficiently.

Understanding Card Declines Due to Suspected Fraud: Navigating Challenges and Solutions for Card Issuers

In today’s digital age, credit card fraud has emerged as a significant threat, costing billions annually and affecting millions of individuals and businesses worldwide. The ramifications extend beyond financial loss, damaging reputations, and eroding trust between consumers, businesses, and card issuers. As eCommerce grows, so does the number of legitimate transactions mistakenly rejected due to … Read more

Getting to Top of Wallet (and Staying There): 8 Strategies for How to Ensure Customer Loyalty

In the competitive world of credit and debit card issuers, standing out is essential. Achieving ‘top of wallet’ status means becoming the go-to card for customers’ everyday transactions. Figuring out how to ensure customer loyalty is a critical factor for success. How can card issuers get to the top of their cardholders’ wallets and stay … Read more

Understanding the Impact of the CFPB’s Proposed Rule on Junk Fees for Card Issuers

The Consumer Financial Protection Bureau (CFPB) has recently focused its efforts on curbing what it terms “junk fees” in the consumer credit card and debit card industry. Junk fees typically refer to charges that seem excessive relative to the cost of the service provided, are not clearly disclosed, or are added on for routine or … Read more

Choosing the Right Issuer-Processor: 7 Key Aspects a Card Issuer should Consider

Card issuers face many decisions that directly impact their success. One key decision is selecting the right issuer-processor or building the capability in-house (which we will explore in a separate article). An issuer-processor plays a pivotal role in the card issuing process, handling a range of tasks from transaction authorization to settlement through to enabling … Read more

Leveraging Technology for Quicker, Smarter Cardholder Purchase Decisions and Overcoming Response Time Hurdles

The complex world of financial transactions poses technological challenges and business opportunities. A critical issue often encountered is slow response times associated with payment processing, exacerbated by the involvement of APIs and multiple parties, including issuers, merchants, and payment processors. This intricate web of interactions often led to delays, heightening the risk of transaction failures. … Read more