General service events
| Incident # | Incident Name | Status | Start Time (UTC) | End Date (UTC) | Affected Components | Implications | Comments |
| 10001 | Connect real-time not available | Resolved | 10/3/2024 13:23 | 10/3/2024 13:28 | Global accelerator | Downtime on real-time transaction | |
| 10002 | BI Consuming failure for events | Resolved | 8/7/2024 21:55 | 8/8/2024 14:00 | BI | Missing few transaction in internal BI reports | |
| 10003 | Backoffice downtime | Resolved | 8/9/2024 11:00 | 8/9/2024 12:30 | Backoffice | Backoffice not available |
